Inbenta Chatbot Creation Platform Enables Artificial Intelligence Customer Support - DATAVERSITY

The release continues, "How it works: (1) Powered by human language: Inbenta chatbots apply Natural Language Processing (NLP) and artificial intelligence to a computer interface. With Inbenta's unique NLP, customers find the right FAQ even when they type totally different keywords -- for example'Can I bring my Doberman' would match a FAQ that states'Can I carry on my pet?' A conversational response requires no additional training, metadata or manual input.