21 bot experts make their predictions for 2017

Looking forward to 2017, we asked 21 bot experts, entrepreneurs, and executives to share their predictions for how bots will continue to evolve in the coming year. "In 2017 brands will realize that conversational marketing is a better way to learn about and build relationships with their customer than today's digital marketing, which monitors their customers with cookies, pixels, search and social data. We'll also see powerful case study data showing that opt-in and conversion rates and the quality of profile information that can be obtained conversationally far outweighs the benefits of email marketing, marketing automation and apps." "Bots will be even more helpful, more intuitive, and most of all, more human. In Flowdock, we aim to have our users interact with bots like we do the people around us to get the information and updates we need. Best of all, bots will continue to keep work fun and to make us laugh."