Optus confirms development of in-call digital assistant

Telecommunications provider Optus has confirmed that it is in the preliminary stages of developing and lab-testing an in-call digital assistant for customers. "Optus is in the very early stages of testing a technology for an in-call digital assistant," an Optus spokesperson told ZDNet. "We are working with developers to build our capabilities. The technology is being developed and tested within a laboratory setting. "As development is in its early stages, the capabilities of the technology are not yet clear."