From chatbots to Einstein, artificial intelligence as a service

Powered by advanced machine learning, deep learning, predictive analytics, natural language processing and smart data discovery, Einstein's models will be automatically customized for every single customer, and it will learn, self-tune, and get smarter with every interaction and additional piece of data. Most importantly, Einstein's intelligence will be embedded within the context of business, automatically discovering relevant insights, predicting future behavior, proactively recommending best next actions and even automating tasks. Just as Salesforce is no longer just Software as a Service CRM, but also a complete Platform as a Service for many types of apps to run, let's venture a guess that Einstein will at some point be made available "as a Service" for other Force.com