How AI Can Live Up To Its Hype In The Healthcare Industry

"What's the problem you're trying to solve?" Clayton Christensen, the late Harvard business professor, was famous for posing this aphoristic question to aspiring entrepreneurs. By asking it, he was teaching those in earshot an important lesson: Innovation, alone, isn't the end goal. To succeed, ideas and products must address fundamental human problems. This is especially true in healthcare, where artificial intelligence is fueling the hopes of an industry desperate for better solutions. But here's the problem: Tech companies too often set out to create AI innovations they can sell, rather than trying to understand the problems doctors and patients need solved.