Global Big Data Conference

Today's managers and executives need to oversee humans and machines in this age of AI and RPA, but should machines be managed as humans in a way that some suggest? As artificial intelligence and robotics process automation (RPA) usage continue to expand in enterprises, managers and executives need to learn how to supervise more than just human employees. They need to manage the human-machine workforce. Some suggest that intelligent machines should be managed like people. More specifically, they suggest that, like people, virtual employees should have a job title and key performance indicators (KPIs).