Artificial Intelligence (AI) will transform the global logistics network in three key areas

Two of the world's most influential research and advisory firms predict major acceleration in artificial intelligence (AI) use as more businesses look to make the digital transformation leap. Forrester projects AI investment tripled in 2017, and Gartner expects AI to be pervasive in almost every new software product and service by 2020. With its cognitive interfaces, in-depth analytics, and machine-learning technology, AI provides business users operating within complex systems and dynamic networks with powerful, actionable intelligence that drives faster decision-making. While the technology is clearly applicable to companies across a range of industries, global logistics stands to benefit substantially. The global logistics industry struggles with the ability to "make sense" of Big Data―and for some, even not-so-big data.