Innovative personalized insurance services of the future - Accenture Insurance Blog

As I noted in the first post in this series, there's a clear appetite among consumers for personalized financial services. This applies equally in the insurance industry. In my last post we saw a snapshot of five insurers delighting their customers with personalized services. But what are some other directions we expect insurers to take on the road to personalization? Working with carriers around the globe, we're seeing personalized services beginning to make inroads across all lines of business.