Salesforce's Benioff, IBM's Rometty Weigh The Responsibility Of Nurturing AI And How It Will Change The Workforce

The rapid advance in the relationship between IBM and Salesforce has largely been driven by IBM's acquisition of Bluewolf, one of the earliest and largest of Salesforce's systems integration partners. Corrine Sklar, CMO of Bluewolf, told CRN that the conversation between the CEOs resonated, and the channel also has a huge role to play in presenting artificial intelligence to customers the right way. Even if customers don't ask, "it is our responsibility to bring up those issues," Sklar said. The Russian manipulation of Facebook is a great example, she said. Big tech companies have lots of data, but often don't spot the problems they're not looking for.