On Voice AI Politeness Part II - Voicebot.ai
So, let us get back to our main two core questions: How polite should a human being be with a voicebot, and how polite should a voicebot be with a human being? In my opinion, the answer to the first question is straightforward. The human being should be able to behave in any way that they wish to behave, with their only concern being to have the voicebot do what they want it to do and do it as quickly or as slowly as they want it to do it. If the human wishes to use "Please" and "Thank you" and other politeness markers, then the voicebot should accommodate such markers. If not, then the voicebot should accommodate their absence.
Jun-26-2021, 22:50:20 GMT
- Technology: