Consumers want AI-enabled smart homes, but not smart workplaces

Consumers want artificial intelligence (AI) in their homes, but not in the office, according to a new report from O'Reilly. The report, based on a poll of more than 2,000 consumers, asserts that people are excited about AI in the context of smart homes, security systems, travel recommendations and virtual assistants. However, when it comes to AI in the office, some are still afraid of job losses. For this reason, O'Reilly argues, if AI creators want to see their solutions enter the workplace, they need to focus on consumers and the benefits AI can bring outside work first. While automation is the most in-demand AI application in a professional context, it was cited by only 22 percent of consumers.