Microsoft's Surface needs a fresh start. Here's how to fix it

Throughout all of this, Microsoft's Surface lineup has remained pretty much unchanged for years. Shouldn't Microsoft be doing something about it? Microsoft launched the original Surface in 2012 to set new standards for the PC market. But lately it's looking more and more like other laptop manufacturers are blazing a trail, and Microsoft has let Surface devices lag behind. Its fourth-quarter earnings report detailed problems launching Surface devices, and executives said that falling device sales would actually accelerate into this quarter.