How embracing technology can make life easier for the healthcare sector

Healthcare workers can often feel like a very small cog in the very big machine that is the healthcare system. From doctors and nurses to administration staff, there is little doubt that with an increasing ageing population in both Australia and New Zealand (ANZ), healthcare workers are expected to find ways to do more with less. Recent research suggests that ANZ-based healthcare workers are very open to embracing new technologies in the workplace, including artificial intelligence (AI) and machine learning, especially if it can help to make their jobs more efficient. This is according to findings from a survey by technology provider Genesys. The survey, which focused on employee attitudes about the implementation of advanced technologies in the workplace, found almost 70% of respondents from the healthcare sector believe technology makes them more efficient at work, and 35% responded saying AI had already made a positive impact on their job.