Robotic Process Automation (RPA) Conference, Mumbai

The talk starts with Automation and Digital transformation in general and would cover the trends visible in the RPA market. It will give you insights into how it all started and how quickly have enterprises adopted it. We would also touch upon the key advantages they have witnessed in terms of gaining efficiency, compliance, enhancing customer experience and saving costs. It would also throw some light on the near future of RPA and the impact of AI to it. Half of my experience comes from helping Mid-Large Enterprise customers adopt cloud services and the other half helping large Global organizations outsource their IT and Business Processes for better efficiency and agility It has been an enriching journey having made real impact, whether it was helping large Global Telco reduce their customer support costs by over 45% or a global pharma company adopt cloud for their training needs or a large manufacturing company improving collaboration between its employees by over 120% with the use of O365.