Bias still dominates the discussion of AI adoption in business. So it should.

As international AI regulation starts to take shape, organisations must educate themselves on lessons from the past. One thing is clear: implementing AI and automated decision-making should not mean imposing biased decisions on the public. While the ethical imperative for this principle is (hopefully) obvious, the legal and regulatory imperative is gathering pace. In April 2021, the EU put forward "the first ever legal framework on AI". It warns against bias in AI systems, and argues that firms must do their bit to monitor and prevent it.