How AI-Based Tools Improve eCommerce

You might ask: what do artificial intelligence (AI) and AI-based tools have to do with customer experience (CX)? Here's what -- when asked which technologies most improve customer experience, 34% of sales and marketing leaders believe AI is the biggest game-changer. What's more, 73% of global consumers say they are open to businesses using AI if it makes life easier. From these stats (and hundreds more), it's evident that AI is here to stay. Be it inventory management, product design, marketing or even a simple email pitch, AI has helped eCommerce brands advance in leaps and bounds.