Walmart CIO's Priorities: Productizing IT And Process Automation With AI

Clay Johnson has worked at a number of iconic brands, from FedEx to Boeing to General Electric. Roughly a year ago, he joined yet another icon in Walmart. In so doing, he joined a company with 2.3 million associates, 5,000 stores in the U.S. alone, and a complex mix of technology. His priorities in the early days were to meet as many people as possible, to learn the business, and to understand the projects that were ongoing. He has begun to enact a cultural change within the IT department, and he indicates that the four steps he has followed has been to be transparent, to foster open debates, to push everyone to speak up, and to incorporate a fail-fast approach to work.