The advantages of using AI in Insurance Expert System

Keeping up with the speed at which data is generated on a daily basis and our need to extract insight from that data requires powerful and innovative technology that can understand what is contained in information beyond keyword matching. Thousands of claims, customer queries and large amounts of diverse data make the insurance industry a natural use case for artificial intelligence and cognitive technologies. A recent study from Tata Consultancy Services reported that the insurance sector has invested $124 million in AI, compared to an average of $70 million invested by other industries. From customer service to claims processing, AI is frequently cited as a disruptive force in the insurance sector. In this post, we will look at some of the most common applications of of AI in the insurance industry.