Balancing the Benefits and Challenges of Artificial Intelligence

Artificial intelligence is a unique part of the emerging tech landscape, with years of science fiction shaping our expectations of AI capabilities. Today, the reality is that AI is much more of an enabling technology than an end user product. Understanding how to use AI requires understanding the data requirements, the programming model, and the nature of the outputs. These elements, which are described further in Emerging Business Opportunities in AI, CompTIA's latest research exploring the adoption of emerging technology, add more complexity to an already complicated IT environment. For solution providers wondering how to best serve their clients, deciding on the right business model and level of investment can be a challenge.