How AI And RPA Revamp The Insurance Industry Process

As the industries are getting digitized more and more, most insurance companies constantly invest in IT services to serve their customers better. According to the Mckinsey report, the insurance companies will increase their investments by 200% in RPA and AI. Today's post will focus on how a new generation of technology like Artificial Intelligence (AI) and Robotic process automation (RPA) will revamp the entire insurance industry. Moreover, we will also discuss how they are changing many existing processes and replacing traditional roles with intelligent software, helping adapt to changes. Artificial intelligence covers various technologies, including machine learning, deep learning, natural language processing (NLP), and natural language generation (NLG).