Customer service with artificial intelligence - Opportimes

LivePerson believes that artificial intelligence (AI) and automation are the foundation for transforming the conversational experience and customer service. This requires altering the way agents operate and the way brands interact with consumers. LivePerson is a leading conversational AI company that creates digital experiences that are curiously human. Conversational AI allows humans and machines to interact using natural language, including speech or text. Already consumer preference has shifted from calling to messaging in personal life.