By 2022, employers expect AI to boost business efficiency

The future of AI implementation in the enterprise context is no longer contained to leading tech teams. Automation is expected to play a role in most processes -- including the back office. At the start of the year, industry trends pointed at artificial intelligence projects going from "experimental" to "necessary," just as the four-year growth rate of AI implementations hit the 270% mark. As digital transformation becomes the norm across industries, decision makers see value in the promise of technologies like data analytics, robotic process automation and AI. The expectation is that it can enable teams to move faster and become more efficient.