4 Ways to Make Chatbots a Brand Advantage

Wondering when your order from GameStop will be delivered? Simply open Facebook Messenger and ask. Looking for tips on how to pair that new jacket you're eagerly awaiting with jewellery? This is the new retail reality thanks to the emergence of chatbots. Consumers appreciate the level of personalization and convenience that chatbots deliver effortlessly -- and through the channels where they already spend time.