Man vs. Machine: How Government Agencies Leverage AI

When it comes to adopting the shiniest, newest technologies, the U.S. Customs and Border Protection's Regulatory Audit Systems and Innovation can't always be on the "bleeding edge of things," its Director Anil Chaudhry says. "At least until we know the market has proven the technologies and that the government has the capacity to absorb that model in a secure manner," he says. Chaudhry's organization is in the "post-entry space," meaning a container has already cleared the port and products have already been sold and distributed before his division gets involved. So, they look at the internal controls and regulatory compliance programs of all the companies, and Chaudhry says some of those companies are using artificial intelligence, but face causation correlation problems where they're building their biases into that AI. Considering the scope of what CBP does, correlating people with places with things and instruments, "you draw the wrong correlations, people's' lives are impacted," Chaudhry says.