Artificial Intelligence is coming: What does HR need to know now?

It is well-documented and widely understood that AI will make a huge difference to how process-oriented functions are performed. Promising greater speed, accuracy, efficiency and performance across a plethora of working activities from production lines to healthcare to administrative functions: the possibilities are hard to ignore. But for the many individuals whose current roles may be impacted by automation, HR can play a pivotal role in two vital ways: support and training. Explaining the changes afoot and the potential individual impact is one way in which HR can proactively support their workforce. The speed and effect of AI will obviously vary considerably from one industry sector to another. In car manufacturing for example, robotics has already significantly transformed the production lines of 20 or even 10 years ago and made significant changes to some roles.