AI in HR: how it could help and what you need to be doing

That artificial intelligence (AI) is dramatically transforming the human resources industry is somewhat ironic, given the growing global clamour for robots, usurping millions of jobs. HR, though, is not traditionally associated with pioneering nascent technology, and failure to deploy and develop AI could prove a fatal mistake. "When so much time is spent debating how AI and automation might replace roles, it's easy to forget that these very same technologies have a huge role to play in finding, securing and retaining employees," Andrew Lawson, executive vice president and general manager of Salesforce in the UK, points out. "In this era of constant change and digital skills shortages, finding the right talent is more challenging than ever. By using AI and automation, businesses can identify a diverse range of top candidates quickly and easily, and at a pace that keeps stride with the frenzied speed of modern business."