Hotels #AI Win!

What does the future of the hotel guest experience look like? Mitul Makadia, founder of Maruti Techlabs tackled this question recently in a piece that provides a deep dive into the subject. "The last decade has seen incredible innovations and breakthroughs in the landscape of digital solutions. One of such compelling technologies is Artificial Intelligence (AI)," writes Makadia. "Often misconceived as simply a replacement for human power, the concept of AI as a technological aid is more pervasive. For the hospitality industry, it has created greater trust and efficiency, showing the promise of transforming operations, customer service, and facilities through AI-powered robotics."