Knock CRM Announces Artificial Intelligence-Powered AI Voice

Knock CRM, the leading industry CRM and performance management platform for multifamily property owners and managers, announced its upcoming launch of new artificial intelligence-powered leasing tools, AI Voice and Call Intelligence. Both tools integrate seamlessly into the Knock CRM platform, enabling leasing teams to leverage the power of AI to improve conversions while eliminating reliance on external services. The number of phone calls to apartment buildings has doubled in the past year and simultaneously, multifamily operators are struggling to keep up with nationwide talent shortages. The result is at least 40% of inbound phone calls go unanswered. Call Intelligence captures data on every call between prospects and leasing teams, helping teams evaluate performance to improve sales effectiveness and the consistency of a high quality customer experience.