According to Facebook, Chatbots are Retail's Killer App (Infographic) : Fanatics Media

Facebook took major steps to announce its all out committment to Chatbots. The first is a a chatbot training ground called ParlAI--a play on words which stems from its primarily French-speaking researchers. Moreover, Facebook is sharing ParlAI with the world as an open source tool. Facebook is offering the training software so that developers and researchers can use it to train their chatbot "agents."