Niki.ai: Sell Smart With Artificial Intelligence - The success Story

Niki is the first and only fully-automated AI bot in India to handle end-to-end digital transactions. Talking about the concierge business of Niki, the process of discovering any service using recommendations based on your preferences becomes so convenient and simple on chat that even a grandmother can get her work done fast. That is what makes Niki stand apart from all other players – It is as easy as chatting with a friend. On the AI front, getting the AI bot (Niki) to understand the natural language of our users was a big challenge. This remains a big hurdle for all the players in the segment.