The 4 Largest Small Business IT Trends to Watch for in 2018

Small and medium-sized businesses are getting their 2018 plans under way, putting ideas in motion to attract new customers, grow revenue and profits, and ride the waves of change in their industries. They are also likely considering the IT investments they will need to make to do all of that. How will SMBs approach technology in 2018, and how will the changing IT landscape affect business decisions? Radical changes are unlikely next year, as trends that suffused 2017 will evolve, according to small business IT analysts. Next year, artificial intelligence applications will become a larger part of small business' cloud usage, according to surveys and analysts, as SMBs take advantage of AI advancements from Microsoft, Google, IBM and others.