Can AI improve the workplace?

As businesses evolve at an ever-increasing pace, emerging technologies are set to change the way we think about, approach, and conduct business. Artificial intelligence (AI) is one such technology that has the potential to shape the work environment in a revolutionary way. AI has been widely tipped as a powerful potential asset in the field of human resources. According to the ‘Artificial Intelligence as a Service Market Growth & Trends 2022’ report by Grand View Research Inc., the global AI as a service market is expected to reach USD 96,064.7 million by 2030. Growing at a CAGR of 37.1% from 2022 to 2030, the role of AI has evolved with digital transformation across industries, including the HR domain. From talent acquisition to exit interviews, AI is instrumental in addressing common issues that emerge during an employee’s life cycle while simultaneously transforming HR departments.