Putting AI in the Driver's Seat of Your Digital Transformation Journey - Express Computer

Digital transformation (DX) is not just a differentiator but a matter of survival in the modern business world. And while a maelstrom of technologies, including cloud computing, mobility, IoT, and AR-VR, are delivering value and creating better experiences for customers, studies show that Artificial Intelligence (AI) will play the most crucial role in driving businesses through DX. That said, while leading tech companies such as Amazon, Netflix, and Google use AI and Machine Learning (ML) at scale in their core business processes, small and medium-sized enterprises often struggle to expand their machine learning projects beyond a small pilot scope. In a Deloitte survey involving 2,875 executives from 11 top economies, 79% of leading digital transformers (as against 49% of the starters) stated that their AI initiatives are essential to their market competitiveness. As a catalyst for digital transformation, AI helps companies become more data-driven, accelerate innovation, strengthen decision-making and increase productivity with better resource utilization in crucial business functions and domains.