Artificial intelligence points to a bright future for retail

I'll let you into a little secret. I really don't enjoy shopping. Yes, I know that sentiment will resonate with many people – men in particular – but I feel it with a passion. My frustrations came to a head recently when I was buying new shoes in Central London. The traffic to reach the store, the general indifference of the staff, the fight to find the right style of shoe. And then the inevitable comment from the member of staff, "Sorry, we don't have the shoes in that size".