AI and ML move into financial services ZDNet

Depending on who you ask, artificial intelligence (AI) and machine learning (ML) are at different stages of maturity in the finance industry, but there is widespread agreement that the technologies are trending upward. This ebook, based on the latest ZDNet / TechRepublic special feature, advises CXOs on how to approach AI and ML initiatives, figure out where the data science team fits in, and what algorithms to buy versus build. On a global scale, AI is expected to become a major business driver across the financial services industry, according to the World Economic Forum (WEF). Seventy-seven percent of finance executives anticipate AI "to possess high or very high overall importance to their businesses within two years," according to the findings of a WEF survey released in January. Specifically, AI will be incorporated into generating new revenue potentially through new products and processes; process automation; risk management; customer service; and client acquisition within the next two years, according to 64% of the WEF survey respondents. The survey included responses from 151 financial institutions in more than 30 countries.