CIOs beginning to deliver real value from machine learning

A survey of 500 chief information officers (CIOs) from around the world by ServiceNow has found that machine learning has arrived in the enterprise, and is making material contributions to everyday work. To realise its full value, technology leaders must find skilled talent to work side-by-side with machines, in addition to redesigning their organisations and processes. CIOs were interviewed in 11 countries across 25 industries, including 46 CIOs in the UK, to uncover the competitive benefits of adopting machine learning and hear how those leaders are driving results. See also: Government CIO I.T. budget breakdown: Gartner IDC estimates that investment in machine learning will nearly double by 2020, and recent analysis shows that machine learning specialists are among the fast-growing roles in IT. Humans are working side-by-side with smart machines for better accuracy, speed and growth of business.