Google's controversial Duplex could answer your next insurance call

Google's controversial Duplex artificial intelligence voice project could answer your next insurance call. According to a report by The Information, an unnamed insurance company expressed interest in the technology. Duplex could handle "simple and repetitive" phone calls, a person close to the project told The Information. Additionally, a human could step in when the insurance call gets too complicated. While a natural next step for voice assistant technology like Duplex is an enterprise solution, Google made it clear that it will focus on consumers first in a statement to Engadget.