8 predictions for A.I. and bots in the next 24 months

In the last twelve months, we've witnessed a huge surge in the development and adoption of chatbots, artificial intelligence (A.I.), and machine learning. Many startups, including my own (ReplyYes), are utilizing A.I. and chatbots to help consumers engage with brands through their mobile devices in interesting and creative ways. Examples include the Domino's chatbot, which enables customers to order a pizza through Facebook Messenger, the Burberry chatbot for London Fashion Week that helps customers order products they see on the runway, and Lowercase Alpha that helps founders and friends of Chris Sacca's venture capital firm Lowercase discover some of the best new apps in the world. Given the increasing interest and venture capital dollars being spent to build creative chatbot and A.I. solutions, we've developed eight predictions that outline where we think things will evolve in the next 18-24 months. We're sure there are many additional trends that we're not predicting that will come to fruition.