The Rise Of Conversational AI

The chatbot craze began in 2016 with Facebook's announcement of a developer-friendly platform to build chatbots on Facebook messenger. Soon, chatbots were heralded as the next stage of the conversational revolution. Toolkits that helped you build a bot in five minutes grew popular, companies raced to the market with new bot announcements and technology conferences headlined buzzword-driven keynotes about how bots would take over human jobs. The hype that bots would become the next great thing can be attributed directly to app fatigue. Consumers currently spend most of their time using apps created by Apple, Google and Facebook.