How Chatbots use AI, machine learning and NLP to transform marketing and sales

HubSpot Live Chat: Messages is a live chat tool built for sales teams. You can use it to optimize your website by identifying users' most commonly asked questions and collecting feedback. Repeat incoming chats are routed to the same sales rep to build better relationships. Plus, all conversations are automatically synced to the contact's timeline on the CRM, making it easy to schedule follow-up tasks, emails and calls. Facebook Messenger bots: if your business is active on social media, chances are a bot will help collapse the sales process.