PROS Names John Allessio as Its New Chief Customer Officer
Global customer success veteran to drive deeper product solution and platform adoption across customer base as company continues to scale. Houston: PROS (NYSE: PRO), a provider of AI-powered solutions that optimize selling in the digital economy, today announced that John Allessio, a recognized expert at building successful customer implementation and adoption programs, has joined the company as Chief Customer Officer – a new role that will accelerate investments in professional services, customer success, and customer and partner enablement, while supporting the company's aggressive growth plan. Serving in global leadership roles at Red Hat and IBM, Allessio brings more than 30 years of customer success, support and enable experience to PROS. In this role, Allessio reports directly to Andres Reiner, PROS President and CEO, and is responsible for driving end-to-end customer experience, increasing user adoption of PROS solutions and powering the PROS partner program to accelerate growth across the company. "PROS growth strategy is defined by the ability to deliver exceptional customer value at scale," said Reiner.
Oct-24-2019, 02:41:11 GMT