How artificial intelligence (AI) increases productivity for your small business

If you follow business technology trends, you've likely heard that in the future artificial intelligence will play a role in almost every aspect of business operations -- from sales and marketing to the customer experience. While AI is not yet mainstream, it is gaining traction among many businesses. People use it more than they realize, and there are possibilities across every industry. Once only available to the largest, most financially sound corporations, AI and machine learning are finding their way into the small businesses that make up the backbone of the United States economy. They are reshaping the way firms conduct business, allowing owners to do more with less.