8 chatbots that are actually helpful
The hype over A.I. and bots shows no signs of simmering down, thanks to accelerating investments, a developer "gold rush," and the ease of building bots. According to Pandorabots, there are more than 225,000 bot developers and upwards of 300,000 bots in existence today. However, a rush like the one to create bots is usually backed up by consumer demand. In this case, there's little to no demand in the form of customers asking brands to adopt bots. In fact, based on BJ Fogg's behavior model, for consumer behavior to shift, the bot needs to be easier to use than the activity it's replacing.
Oct-27-2016, 14:05:30 GMT