4 artificial intelligence trends to watch

However much your IT operation is using artificial intelligence today, expect to be doing more with it in 2018. Even if you have never dabbled in AI projects, this may be the year talk turns into action, says David Schatsky, managing director at Deloitte. "The number of companies doing something with AI is on track to rise," he says. Check out his AI predictions for the coming year: Many of today's off-the-shelf applications and platforms that companies already routinely use incorporate AI. "But besides that, a growing number of companies are experimenting with machine learning or natural language processing to solve particular problems or help understand their data, or automate internal processes, or improve their own products and services," Schatsky says. See our related article, 8 emerging AI jobs for IT pros.