AI for Everyone: Salesforce Einstein Wants to 'Democratize' Artificial Intelligence Data Center Knowledge

Hiring one data scientist could cost your organization around $100,000 per year, but with Salesforce Einstein, you may not need to budget for that role just yet. On Tuesday, Salesforce Einstein – the CRM giant's foray into baked-in artificial intelligence – was launched in general availability, months after Salesforce first launched Einstein at Dreamforce in October. This week Salesforce unveiled more specifics around what AI can do for its customers and partners, providing case studies and customer perspectives at an event in its San Francisco office that was live streamed on its website. "Now everyone has a data scientist," a senior engineer at Salesforce told the audience of investors and customers on Tuesday, describing how Salesforce Einstein leverages data from its email, CRM and social that it has collected "from the very beginning." The idea behind Einstein, according to Jim Sinai, VP of Salesforce Einstein Marketing, is that Salesforce is "democratizing artificial intelligence and putting it inside of every single CRM feature so that everyone has a data scientist in their day."