AI for Empowering Collaborative Team Workflows

From the NEJM Catalyst event AI and Machine Learning for Health Care Delivery, sponsored by Advisory Board, March 24, 2022. In the special artificial intelligence theme issue of NEJM Catalyst Innovations in Care Delivery, "Using AI to Empower Collaborative Team Workflows: Two Implementations for Advance Care Planning and Care Escalation" compares AI implementations for improving the rate of advanced care planning and earlier prediction of clinical deterioration. Speaking at the NEJM Catalyst "AI and Machine Learning for Health Care Delivery" event, first author Ron C. Li, MD, describes the care escalation intervention and key takeaways from the case study. "Our work starts with a foundational premise: that we need to change how we think about AI in health care," says Li. Instead of starting with a machine learning model and then deciding how to deploy it, Li says that health care should start with a problem and think about AI not as the solution, but as a capability that enables a broader set of solutions. AI will not replace humans in health care, but empower them.