Council Post: The AI Paradox: Four Benefits We Didn't See Coming

Artificial intelligence is permeating nearly every industry, from customer experience and IT support to healthcare and banking. And the rise of the technology isn't expected to slow down any time soon. Research firm IDC predicts the total spent on AI systems could reach almost $98 billion three years from now -- more than 2.5 times the estimated $37.5 billion spent in 2019. While some business leaders have gone all-in and quickly embraced AI, others remain hesitant. Maybe these late adopters are waiting for the technology to mature or become more regulated, or perhaps they currently lack the skilled data scientists to facilitate an AI transition.