True Artificial Intelligence Comes to Recruiting

Toronto-based IT software developer announced today the pilot program, Karen by Karen.ai, a cognitive recruiting chatbot that engages candidates throughout the application process, matches candidates to alternative positions and provides screening support before, during and after the recruiting process. "Karen derives concepts and personality traits from candidates' resumes and cover letters and assesses the level of engagement and gains deeper insights through a simple text chat conversation. This conversation improves the candidate's experience of the recruitment process and represents the company's brand," said founder Noel Webb. Webb also noted Karen can follow up with candidates during and after the requisition and provide alternative options within the company for which they may be better suited. While automated solutions have existed in recruitment for nearly a decade, Karen takes these automations one step further, because Karen can learn from conversations with candidates and predict other positions for which they might be a match.