There's No AI (Artificial Intelligence) without IA (Information Architecture)

This article first appeared in IEEE Software magazine. IEEE Software offers solid, peer-reviewed information about today's strategic technology issues. To meet the challenges of running reliable, flexible enterprises, IT managers and technical leads rely on IT Pro for state-of-the-art solutions. Artificial intelligence (AI) is increasingly hyped by vendors of all shapes and sizes-from well-funded startups to the well-known software brands. Financial organizations are building AI-driven investment advisors1. Chat bots provide everything from customer service2 to sales assistance3.