4 digital transformation insights from MIT Sloan Management Review

Companies around the world are adapting to new ways of doing business, with automation and artificial intelligence playing an important role amid the ongoing pandemic. These insights from MIT Sloan Management Review can help ensure digital transformation initiatives are successful while also resilient in the face of new disruption. As enterprises consider what digital transformation will look like after the pandemic, MIT Sloan senior lecturerGeorge Westermanencourages business leaders to leave behind their pre-pandemic assumptions about innovation. Instead, he said in a recent webinar, lean into how COVID-19 forced enterprises to change for the better. The collective response to the pandemic challenged longstanding notions about the efficiency of remote work, the agility of corporate IT departments, the rigidity of government regulators, and the willingness of customers to embrace (and pay for) digital interactions.